DOMESTIC SHIPPING .
- COD And Prepaid will be charged flat 150/- INR.
- Normally we would dispatch orders within 10-12 working days. in some cases if it takes longer time we would inform you. once your order is dispatched it usually takes 7-10 days to deliver.
- Delivery time depends on courier partners and delivery location in few locations, delivery may take longer depending on the accessibility of the location by our logistic partners. In such cases, we will proactively reach out to you. please check your emails and sms for regular updates.
- In case you need the product by particular date, please reach out to our team and inform us in advance, we will update you according.
- All our parcels are shipped through trusted courier partners.
- Incase of delay in the delivery, kindly contact us so we can help figure out why the parcel was delayed.
- Note that once the product is dispatched from our facility it will take a few days for delivery depending on the delivery location. The period of transit is not in our control and can fluctuate due to unforeseeable reasons.
- Incase of missing parcel we will dispatch a new piece but due to the sudden mishap the time frame for delivery may vary. Kindly contact us regarding the same.
EXCHANGE & RETURNS
- We offer exchange in sizes. If the ordered piece doesn't fit you, please send us the piece back with a small note of your size requirements, and send us an email at firstname.lastname@example.org
- For returns we will provide gift card of the amount same as product purchased, which will be valid for 1 months from the date of issue, you can use the amount for your next purchase.
- We will not entertain exchanges any later than 7 days after delivering the product. If you wish to return/exchange a piece, please send us a mail within 7 days of receiving your order.
- Please note exchanges and returns will not be accepted for customised orders. if you have any problem with customised orders please drop us an email at email@example.com
- Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colours, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.
- Please note sale items are not eligible for returns and exchanges.
- Please note by purchasing from RIVAAJCLOTHING™ you as the buyer agree to our shopping terms, conditions and policies.